Privacy Policy

Takeaminute ("we," "us," or "our") operates the takeaminute.tv website and mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Account information: When you create an account, we collect your email address, display name, and profile photo (if provided or sourced from a third-party authentication provider).
• Payment information: When you purchase a subscription or coins, your payment details (such as credit card number, billing address, and transaction history) are collected and processed by our payment processor, Stripe. We do not store your full credit card number on our servers.
• Communications: If you contact us via email or through the Service, we may retain the content of your messages along with your contact information.

1.2 Information Collected Automatically

• Usage data: We collect information about how you interact with the Service, including pages visited, shows watched, episodes unlocked, watch history, and time spent on the platform.
• Device information: Browser type, operating system, device identifiers, screen resolution, and language preferences.
• Log data: IP address, access times, referring URLs, and error logs.
• Cookies and similar technologies: We use cookies, local storage, and similar tracking technologies to maintain sessions, remember preferences, and analyze usage patterns. See Section 10 for details.

1.3 Information from Third Parties

• Social login providers: If you sign in using Google, Facebook, or Apple, we receive your name, email address, and profile picture from those providers as permitted by your account settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service, including video streaming, account management, and content personalization.
• To process transactions, manage subscriptions, and handle coin purchases through Stripe.
• To authenticate your identity and secure your account via Firebase Authentication.
• To send transactional communications such as payment confirmations, account verification emails, and password reset links.
• To analyze usage trends and improve the Service using analytics tools.
• To measure the effectiveness of our advertising campaigns and optimize ad delivery.
• To detect, prevent, and address fraud, abuse, and technical issues.
• To comply with legal obligations and enforce our terms.

3. Authentication

We use Firebase Authentication, a service provided by Google LLC, to manage user accounts. Firebase Auth supports email/password login as well as third-party identity providers (Google, Facebook, and Apple). When you sign in, Firebase processes your authentication credentials and issues a secure token used to identify your session. Firebase may collect device identifiers and IP addresses for security and abuse-prevention purposes. For more information, see Firebase's Privacy Policy.

4. Payment Processing

All payment transactions are processed through Stripe, Inc. When you make a purchase (subscription or coin package), your payment information is transmitted directly to Stripe via their secure, PCI-DSS-compliant infrastructure. We receive only a limited confirmation of the transaction (such as the last four digits of your card, transaction ID, amount, and subscription status). We do not store, process, or have access to your full payment card details. Please review Stripe's Privacy Policy for details on how they handle your data.

5. Analytics

We use PostHog, a product analytics platform, to understand how users interact with the Service. PostHog collects event data such as page views, button clicks, feature usage, and session information. This data helps us identify issues, measure feature adoption, and improve the user experience. PostHog may collect device type, browser information, and anonymized IP addresses. You can learn more at PostHog's Privacy Policy.

6. Advertising and Conversion Tracking

We use Meta Pixel (formerly Facebook Pixel) and the Meta Conversions API (CAPI) to measure the effectiveness of our advertising campaigns on Meta platforms (Facebook and Instagram).

• Meta Pixel is a JavaScript snippet that runs in your browser and sends event data (such as page views and purchases) to Meta. It may use cookies to track conversions across sessions.
• Conversions API (CAPI) is a server-side integration that sends conversion events (such as purchases) directly from our server to Meta. Data sent may include hashed email addresses and transaction details.

You can manage your Meta ad preferences at facebook.com/adpreferences. See Meta's Privacy Policy for more information.

7. Video Delivery

Video content is delivered through Bunny CDN (BunnyCDN Ltd.), a content delivery network. When you stream a video, Bunny CDN may collect your IP address, device information, and request headers to deliver content efficiently and prevent abuse. Bunny CDN does not use this data for advertising purposes. For details, see Bunny CDN's Privacy Policy.

8. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service providers: We share data with third-party vendors who assist us in operating the Service (e.g., Firebase, Stripe, PostHog, Meta, Bunny CDN), solely for the purposes described in this policy.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process (e.g., a subpoena, court order, or government request).
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• Safety and enforcement: We may disclose information to protect the rights, property, or safety of Takeaminute, our users, or the public.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:

• Account data is retained for the lifetime of your account and deleted within 30 days of account deletion.
• Payment records are retained for up to 7 years as required for tax and financial compliance.
• Analytics data is retained in an aggregated or anonymized form and may persist beyond account deletion.
• Server logs are retained for up to 90 days for security and debugging purposes.

10. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service. Most browsers allow you to refuse or delete cookies; consult your browser's help documentation for instructions.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Under the General Data Protection Regulation (GDPR)

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.

Under the California Consumer Privacy Act (CCPA)

• Right to know: Request details about the categories and specific pieces of personal information we have collected.
• Right to delete: Request deletion of personal information we have collected from you.
• Right to opt-out: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" option.
• Non-discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at support@takeaminute.tv. We will respond to your request within 30 days (or as required by applicable law).

12. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication tokens, and access controls on our servers and databases. While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but will promptly notify affected users in the event of a data breach as required by law.

13. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@takeaminute.tv.

14. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using the Service, you consent to the transfer of your information to these countries. We ensure that any such transfers comply with applicable data protection laws and that your data remains protected to the standards described in this policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: